Your Car Lease Has Ended: What Now?

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Looking for the complete BVRLA Fair Wear and Tear standards? Open the full guide below.

BVRLA Fair Wear & Tear Guide

What happens near the end of my contract?

Usually, around 6 months before the end of your finance agreement, your account manager will contact you to see what your plans are regarding a replacement vehicle.

This will allow time for a vehicle to be ordered from a factory and arrive to replace your existing vehicle. If you aren't looking to replace your vehicle, you will be contacted again nearer the end of the agreement to arrange collection.

Around one month before the end of the contract, with the help of your Sales Administrator, you can choose a date for the vehicle to be collected. This will normally be between 09:30 and 17:30 Monday to Friday and unfortunately, it's not possible to request an exact time. However, sometimes we can obtain a reasonable stipulation, for example 'not before 10:00 or after 16:30' but this is not guaranteed.

If you have ordered a replacement vehicle with us, we can help to coincide the collection of your old vehicle with the delivery of your new one.

What are my options at the end of my contract?

The next steps at the end of your contract will depend on which finance type your agreement is based on. Use the links below to view the process for your contract, or contact your Sales Administrator for help and guidance.

Contract Hire

Contract Purchase

Finance Lease

Lease Purchase

Personal Contract Hire

Personal Contract Purchase

Cherished Plate

If you have added a cherished plate to your vehicle, you should start the removal process at least six weeks before the end of the contract, to ensure this is complete before the vehicle is returned. You will be required to pay a charge for the removal of the number plate and the retention or transfer to a new vehicle.

As always, your Sales Administrator will be on hand to offer advice and assistance throughout the process.

Excess Mileage

If you’ve exceeded your total contract mileage, you will be charged an excess mileage charge by the finance company. The pence per mile rate is detailed in your finance agreement.

Fair Wear & Tear

When your vehicle is returned to the funder, it is expected to be in a reasonable condition. What is deemed 'reasonable' is defined in the British Vehicle Rental and Leasing Association's Fair Wear and Tear Guidelines.

The vehicle will be inspected on the spot by the collection agent, who will provide you with a collection note before being taken away, but the vehicle may be re-inspected when it arrives at the collection centre. 

It is therefore suggested that you take video footage or photos of the exterior and interior in case there is a dispute.

View the BVRLA Fair Wear & Tear Guide

Collection Requirements

It is suggested that, before returning your vehicle, you take footage or photos of the exterior and interior. In the case of a dispute, you will be able to demonstrate the condition in which your vehicle was returned. The vehicle will be inspected on the spot before being taken away, and you will receive a collection note.

There are also other requirements for the return of a vehicle. This includes:

• The vehicle must have a valid MOT (if applicable).
• The vehicle must be in a safe and roadworthy condition.
• The vehicle must have been serviced in accordance with the manufacturer's service schedule.
• The service book and handbook must be in the vehicle. If the service history is held electronically by the manufacturer, you must obtain a printout from your local dealer and attach copies of the bills to evidence that the vehicle has been properly maintained.
• Any equipment or possessions must be removed.
• All keys must be present.
• The vehicle should be in a relatively clean condition to allow proper assessment.

Protecting Your Personal Data

Before your vehicle leaves your possession at the end of your agreement, whether through collection, return, sale or transfer of ownership, please ensure that all personal information has been removed from the vehicle. Please refer to the end-of-contract options below for details relevant to your agreement type

This includes, but is not limited to:

• Saved home, work and favourite destinations in the satellite navigation system
• Contacts, phonebooks, call logs and messages stored within the vehicle
• Personal profiles and driver settings
• Journey history and location data
• Bluetooth pairings and connected mobile devices
• Apple CarPlay and Android Auto connections
• Manufacturer-connected services and vehicle apps
• Garage door, gate and security system settings where applicable

Please refer to your vehicle manufacturer's guidance on how to perform a factory reset of the infotainment system and remove connected accounts.

Jurni cannot accept responsibility for any personal data that remains stored within the vehicle after collection or transfer of ownership.

Need Help?

As always, your Sales Administrator and Sales Consultant will be on hand to offer advice and assistance throughout the process.